FAQ

1. What is HealthySexStore.com and what kind of products does it offer?

HealthySexStore.com is an online store offering high-quality products that support sexual health and wellness. Our product range includes natural supplements, personal care accessories, lubricants, and educational materials (such as books). All products are selected with a focus on privacy and quality, supported by expert recommendations.

2. How long does it take for my orders to be delivered?

Orders within Turkey are usually shipped within 1-3 business days and delivered in 2-5 days. For international orders, it may take 7-14 days. Delivery time varies depending on the shipping company and address. We provide a tracking number for you to follow your order.

3. Are my orders packaged discreetly?

Yes, your privacy is our priority. All packages are sent in neutral, unbranded packaging – the contents cannot be guessed from the outside. The store name does not appear on the invoice or statement; it’s only indicated as “discreet shopping.”

4. What are the payment methods?

We accept Now Payment (secure payment with cryptocurrency) and bank transfer. Other options: Credit card, cash on delivery. All transactions are SSL encrypted.

5. What is the return policy for products?

We accept returns for unopened products in their original packaging within 14 days. Personal hygiene products (such as lubricants) cannot be returned for hygiene reasons. For returns, email us ( info@healthysexstore.com ); shipping costs are your responsibility. Refunds are processed within 7-10 days.

6. Are the products original and high-quality?

Yes, all products are sourced from certified suppliers and are original. For natural supplements, we meet GMP standards. Product descriptions include ingredient details and usage instructions. We source directly from manufacturers to avoid counterfeit risks.

7. How should I choose sexual health products?

Product selection varies based on personal needs. For example, check ingredients (such as herbal extracts) for performance supplements. Evaluate water-based or silicone-based options for lubricants. Always consult a doctor, especially if you have chronic health issues. You can easily select using filters on our site.

8. Do the products cause side effects?

Natural products are generally safe, but individual allergies or interactions may occur. To reduce side effect risks, follow usage instructions and consult a doctor. For example, supplements may interact with medications. If you experience any issues, let us know.

9. Is there an age restriction on the site?

Yes, our site is intended for adults 18 years and older. We recommend age verification upon entry. Access under 18 is prohibited, and we accept no responsibility.

10. How can I improve my sexual health?

Start with regular exercise, healthy nutrition, and stress management. Products on our site (such as supplements) can be supportive, but they do not replace professional medical advice. Use condoms to protect against STIs and get regular check-ups.

11. How can I protect myself from STIs (Sexually Transmitted Infections)?

Use barrier methods like condoms or dental dams for protection. Be cautious during oral, vaginal, or anal intercourse. We offer products like condoms and lubricants on our site. Get regular testing and maintain open communication with your partner.

12. Is masturbation normal, and can products help?

Yes, masturbation is normal and healthy; it reduces stress and increases sexual awareness. Accessories on our site (such as vibrators or lubricants) can enhance the experience, but if excessive use causes skin irritation, take a break.

13. I’m experiencing pain during sexual intercourse, what should I do?

Pain may be due to vaginal dryness, infection, or stress. Products like lubricants can help, but if it’s persistent, see a doctor. We offer water-based lubricants on our site – try them before intercourse.

14. Are the products for birth control?

No, the products do not replace birth control. Consult a doctor for birth control methods (pills, IUD). We have additional protection products like condoms on our site, but they are not 100% effective.

15. What is our privacy policy?

We protect your data in compliance with GDPR and KVKK. Personal information (address, payment) is used only for orders and not shared with third parties. The detailed policy is available on our site – write to us for any questions.